Skip to main content

Claim Your Free Initial Cleanup Today*

Questions About Spruce Scoop

Got questions? We've got answers.

The most common questions we hear from customers, organized by topic. Don't see yours? Give us a call. We answer the phone.

Answers

Everything you might be wondering.

General

Do your technicians take the dog waste with them?

No. We securely double- or triple-bag the waste in our scented bags and place it in your trash bin or a designated spot on your property.

Do you clean the entire yard?

Standard pricing covers the entire yard up to 1/8 acre, about 5,500 square feet. Bigger yards are welcome: each additional 1/8 acre is $6 per visit.

Is Spruce Scoop insured?

Yes. Spruce Scoop is fully insured and registered in Connecticut, for your peace of mind and protection in the unlikely event of any incident during our service.

Do you provide service in the winter?

Absolutely. We scoop year-round. In snow we remove all visible, accessible waste, and anything buried under snow or ice is picked up once conditions allow. If weather postpones a visit, we do a full cleanup of everything that built up on the next one.

Can technicians work with dogs in the yard?

We love our furry clients! Friendly dogs can stay outside. For everyone's safety, we ask that aggressive or overly excited dogs be kept indoors while we work.

Do I need to be home when you arrive?

No. Just make sure your gate is unlocked and we can get into the yard safely, and tell us about any entry instructions. We'll handle the rest.

How will I know you've been there?

We text you 10 to 30 minutes before we arrive and again when we're done, and we upload a photo of your closed gate before we leave.

Scheduling & Pricing

How much does dog waste removal cost?

Pricing depends on the number of dogs, your yard size and how often we visit. Weekly service for a small yard with one or two dogs typically runs $23 to $28 per visit. Get your exact price in about a minute with our instant quote.

Awaiting confirmation: Spruce Scoop is confirming the $23 to $28 range above. Your instant quote shows your exact price.

How often can you come out?

We offer weekly, twice-weekly, biweekly and monthly visits, so you can pick the schedule that fits your dogs and your yard.

Is there a contract?

No. Service is month to month with no long-term contract. To cancel, just let us know at least 7 days before your next billing date.

How does billing work?

Recurring service is billed automatically on the 1st of each month, in advance. Pricing is averaged across the year, so months with five weeks don't cost extra.

Residential Dog Waste Removal

Do you do one-time cleanups?

Yes. Along with recurring service, we offer one-time cleanups, perfect after a long winter or before a party or a home showing.

Deodorizing & Sanitizing

What's the difference between deodorizing and sanitizing?

Deodorizing uses natural, non-toxic enzymes to neutralize waste and urine odors. Sanitizing applies Wysiwash, a pet-safe sanitizing treatment, across the yard through your outdoor water source. Sanitizing can be added to any visit, and deodorizing from April to October.

Is the treatment safe for my pets and lawn?

Yes. Our eco-friendly solution is pet-safe and won't harm your pets, plants or grass.

Do I need to do anything before the treatment?

Just connect a hose to your outdoor water source before the visit. We use it to apply the treatment.

Commercial Pet Waste Services

What does pet waste station maintenance include?

Weekly service at a flat rate per station: we refill bag dispensers, replace can liners and clean the area within 6 feet of the station.

Who do you work with?

HOAs, apartment complexes, dog parks, kennels, municipalities, event organizers and real estate agents throughout New Haven and Fairfield Counties.

Do commercial services require a contract?

No. There are no contracts and no fees, and every service comes with our satisfaction guarantee.

Service Areas

Where does Spruce Scoop provide service?

Towns across New Haven and Fairfield Counties, Connecticut, including, in New Haven County: New Haven, Waterbury, Hamden, West Haven, Milford, Meriden, Wallingford, Branford, Guilford, Madison, Cheshire, North Haven, Orange, Woodbridge, East Haven, Southbury. and in Fairfield County: Bridgeport, Stamford, Norwalk, Danbury, Greenwich, Fairfield, Westport, Stratford, Trumbull, Shelton, Darien, New Canaan, Wilton, Ridgefield, Monroe, Newtown. The Service Areas page lists their ZIP codes, and the instant quote checks yours.

What if my town isn't listed?

Start an instant quote with your ZIP code or give us a call at (203) 850-7273, and we'll let you know whether your address is on our routes.

Reviews

What your neighbors are saying!

Real reviews from Google

  • Spruce Scoop is a treat to myself every week. Service is efficient and reliable. Our Spruce Scoop technician is excellent at communication about scheduling.

    Sarah F.Google review
  • The service is outstanding, on time and easy to see they care for our pets as well. Highly recommend for any need you may have.

    Carlos D.Google review
  • They come every week and do a great job. They let you know when they arrive and leave. Great service for the backyard-worth it with busy schedules.

    Diana C.Google review
  • I was happily surprised when I arrived home and saw how nice the yard looked. So clean, and that was after 4 months or so of our large dog relieving himself!

    Kathleen G.Google review
  • I feel like Spruce Scoop has given us our yard back! With two large dogs, it felt like we could never keep up with waste removal and were never truly enjoying our yard.

    Samantha L.Google review
  • They do an excellent job! They are very diligent with the gates for the dogs and securing them when they leave!

    Alisa L.Google review
  • Super responsive and helpful. Were able to accommodate my schedule and needs. They did a fantastic job cleaning up after my two large dogs over a large area, about 3/4 acre.

    Alexandra A.Google review
  • My husband and I are both disabled and are unable to keep up with dog waste. Spruce Scoop has been a blessing allowing us to maintain a clean lawn.

    Pat G.Google review
  • Wonderful communication! The yard looks AMAZING I even got a photo afterwards.

    Shelby E.Google review
  • Spruce scoop is a top notch company. They are always letting me know exactly when they are coming and always leave my yard perfect.

    Derek H.Google review
  • They came to my house when they said they would. Cleaned up my backyard of all the poop and are coming on a weekly basis on the day I requested!

    Jennifer G.Google review
  • Spruce Scoop always shows up and does an excellent job. I love, not having to worry about dog poop anymore. Thank you, Spruce Scoop!

    Samantha S.Google review
See All Our Reviews

What Makes Us Different

Not all pooper scoopers are created equal.

  • A Spruce Scoop team member kneeling on the grass beside a black-and-white dog

    Stick to our word

    We started Spruce Scoop after dealing with no-shows and unreturned calls ourselves. You get a text before we arrive, a double-pass scan of your yard, and a photo of your latched gate before we leave. Every visit.

    We started Spruce Scoop after dealing with no-shows and unreturned calls ourselves. You get a text before we arrive, a double-pass scan of your yard, and a photo of your latched gate before we leave. Every visit.

  • A smiling Spruce Scoop team member holding up a rake and a red scooper pan on a grassy field

    Clean tools, healthy yards

    We use eco-friendly materials, sanitize our tools with organic disinfectant, and clean our shoes between every yard to avoid spreading germs from one property to the next.

    We use eco-friendly materials, sanitize our tools with organic disinfectant, and clean our shoes between every yard to avoid spreading germs from one property to the next.

  • Two dogs in winter scarves sitting in the snow

    Rain, shine or snow

    We scoop year-round, with automatic monthly billing and no long-term contracts. If weather postpones a visit, we clean up everything that built up on the next one.

    We scoop year-round, with automatic monthly billing and no long-term contracts. If weather postpones a visit, we clean up everything that built up on the next one.

Still have questions?

Call or text us at (203) 850-7273, or see your price in about a minute.

Get your instant quote

Step 1 of 6

How many dogs do you have?